POOL TOGETHER @HOME Practical Help on Your Doorstep

Caring about homes and the people who live there

welcome to pool together @home

Pool Together @Home is about practical support with kindness and compassion.

As a new community focused organisation dedicated to Hartlepool we are excited to be launching our new services

We are about getting the job done while knowing how important the people are. So, whether you are a busy person who needs some cleaning done, you need extra practical support at home, or you have a parent struggling to stay safely in their home, we want to help!

Pool Together @Home starts with a conversation

Finding out what you need and making a plan.

This could be as simple as; a few gardening hours each week to keep your home looking clean and tidy throughout the year or include a range of services to help someone with illness or disability be able to manage their homes, confidently deal with their challenges, and even connect to other assistance in their community

Pool Together @Home

We are not a “one size fits all” organisation.

We want to get to know you and make sure we provide the right support for your situation. And if the situation changes we’ll be right there for what comes next

We might not be the right solution for everyone but please do give us a try.

Initial enquiries are free and we will always be open and honest about what we can offer. 

As a social enterprise we do charge for our services but you can be reassured that any profits go back into the business and supporting our communities

Please click the below enquiry button or call us on 01429 697999 between 9am and 5pm Monday to Thursday 9and 12 noon on a Friday, please leave a message if we don’t answer – we will get back to you (we promise)

Relationships

We believe that all good work is based on good relationships We will always behave in a warm, friendly, kind and compassionate manner – treating you and those around you with respect We will always be open and honest about how we can help and what the cost will be We will always listen to you, and do our best to address any concerns And we respectfully ask you work with us in a similar way

Quality, Safety & Compassion

We are committed to providing the highest standards of support and assistance, meeting and exceeding all legal requirements Please see available policies and notices but we are also happy to share any additional standards that we work to

Community Enterprise

Pool Together @Home is a Community Interest Company committed to supporting people in and around Hartlepool. All its profits are reinvested to grow the company as well as to increase its social impact. Please ask us if you would like to know more about our structure and approach

Local Investment

As a local company, we are committed to working with other local people, organisations and businesses. We want to ensure as many people and places in Hartlepool benefit from its work as possible, including working and training opportunities. If you would like to work with Pool Together @Home please enquire via our contact page.